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2018 IRPA
23-1
Work engagement in public hospitals: a social exchange approach Alessandro Ancarani, Carmela Di Mauro, Maria Daniela Giammanco and Giuseppe Giammanco 169
내용

Work engagement in public hospitals: a social exchange approach

 

Alessandro Ancarani, Carmela Di Mauro, Maria Daniela Giammanco and

Giuseppe Giammanco

 

 

We develop and test a model that envisages work engagement in public services as determined by interactions with supervisor and co-workers. Specifically, we apply the framework of Social Exchange Theory to explore the impact of LeaderMember exchange (LMX) and TeamMember exchange (TMX) on Work Engagement in the provision of health care in public hospitals. Our investigation suggests that both LMX and TMX represent significant factors associated with work engagement among the hospital medical staff .

 

 

KEYWORDS

Work engagement ; human resources ; public services ;LMX ; TMX ; trust

 

VOL. 23, NO. 1, 119

https://doi.org/10.1080/12294659.2017.1412046