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2018 IRPA
23-1
Supporting public sector management through simulation-based methods: a dynamic performance management approach Federico Cosenz 249
내용

Supporting public sector management through simulation-based methods:

a dynamic performance management approach

 

Federico Cosenz

 

 

 

Though it draws a number of precursors, simulation-based techniques applied to traditional performance management frameworks constitute a novel approach to support public sector institutions in framing organizational performance dynamics and, as a result, improving public service delivery. This paper aims at contributing to the improvement of the outcomes achievable from the use of traditional performance management systems in the public sector by combining them with a simulation-based method named System Dynamics modeling. Such an approach is called Dynamic Performance Management.

 

 

KEYWORDS

Public organizations ;performance management system design ; dynamic performance management ;

simulation ; system dynamics modeling ; case-study

 

 

VOL. 23, NO. 1, 2036

https://doi.org/10.1080/12294659.2018.1432978